Retail Associate - Greenbelt, MD
Company: Sofeigroup
Location: Los Angeles
Posted on: October 27, 2024
Job Description:
The SOFEI Group, Inc. (4723)To: Employment CounselorDate:
03/26/2024 is now hiring!Retail AssociateNumber of Openings: 1
Salary Range: $11.00+ per hourEmployment Status: Part-timeOur
values start with our people, join a team that values you!We are
the nation's largest off-price retailer with over 2,000 stores, and
a strong track record of success and growth. Our focus has always
been bringing our customers a constant stream of high-quality
brands and on-trend merchandise at extraordinary savings. All while
providing a fun and exciting treasure hunt experience.As part of
our team, you will experience:
- Success. Our winning team pursues excellence while learning and
evolving
- Career growth. We develop industry leading talent because Ross
grows when our people grow
- Teamwork. We work together to solve the hard problems and find
the right solution
- Our commitment to Diversity, Equity & Inclusion, and our
community. We celebrate the backgrounds, identities, and ideas of
those who work and shop with us because our differences make us
stronger. We strive to be a positive force in our community.GENERAL
PURPOSE:The Retail Associate is responsible for ensuring our
Customers have a positive shopping experience. The Associate makes
eye contact, smiles, and greets all Customers in a courteous and
friendly manner, treats fellow Associates with respect, efficiently
follows all company best practice standards as outlined in all work
centers, maintains a clean work area at all times, and ensures
proper merchandise presentation. The Retail Associate is expected
to be engaged in these tasks as assigned during all working hours
and will be expected to perform a range of functions in all areas
of the Store as business needs require.ESSENTIAL FUNCTIONS:
- Understands that safety is the number one priority and
practices safe behaviors in everything they do.
- Maintains a high level of awareness on the sales floor to
create a safe and secure shopping environment for everyone.
Maintains clutter free, clear egress to emergency exits.
Immediately corrects or reports any unsafe conditions or practices
to Store Leadership.
- Treats all Customers and Associates with respect and courtesy;
is friendly and professional at all times.
- Assists Customers in any way necessary - is register-trained,
assists Customers with merchandise, and answers Customer questions
in a polite and knowledgeable manner.
- Provides prompt and efficient responses to Customers at all
times. Responds to Customer Service calls immediately. Handles all
Customer issues in a courteous and helpful way, calling a member of
the Store Leadership when needed.
- Represents and supports the Company brand at all times.
- Performs cleaning tasks such as sweeping, mopping, dusting,
wiping counters and mirrors, replenishing restroom supplies, and
disinfecting high-touch areas including the front-end, sales floor
and restrooms to help maintain merchandise, customer and Team
areas.
- Maintains a professional appearance and adheres to the
Company's dress code at all times.
- Performs daily assigned sizing and recovery per company best
practice to ensure a neat, clean and organized store that is
well-maintained and efficiently merchandised to standards.
- Expedites newly received merchandise receipts to the sales
floor with a sense of urgency, merchandising all items per company
best practice to the monthly presentation guidelines.
- Understands the Loss Prevention Awareness program, the Shortage
Highway, the Store Protection Specialist (SPS) position (where
applicable), and merchandise protection standards.
- As a representative of Ross Inc., demonstrates integrity and
honesty in all interactions with Associates and Customers.
- Follows all Mark-Out-of-Stock (MOS) policies, including the
identification of MOS merchandise, proper processing of each piece
and the notification of Store Leadership to review and approve all
disposals.
- Follows all policies and procedures concerning cash, check,
charge card and refund transactions, voids and offline
procedures.
- Demonstrates a sense of urgency to efficiently perform their
role.COMPETENCIES:
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & ExecutionQUALIFICATIONS AND SPECIAL
SKILLS REQUIRED:
- Effectively communicate with Customers, Associates and Store
Leadership in a friendly, respectful, cooperative and pleasant
manner.
- Ability to perform basic mathematical calculations commonly
used in retail environments.PHYSICAL REQUIREMENTS/ADA:
- Ability to use all Store equipment, including PDTs, registers
and PC as required.
- Ability to spend up to 100% of working time standing, walking,
and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb,
carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25
pounds.
- Ability to use janitorial equipment, rolling racks, ladders and
other assigned supplies.
- Certain assignments may require other qualifications and
skills.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job
description is a summary of the primary duties and responsibilities
of the job and position. It is not intended to be a comprehensive
or all-inclusive listing of duties and responsibilities. Contents
are subject to change at management's discretion.Ross is an equal
employment opportunity employer. We consider individuals for
employment or promotion according to their skills, abilities and
experience.
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Keywords: Sofeigroup, Rosemead , Retail Associate - Greenbelt, MD, Hospitality & Tourism , Los Angeles, California
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